Frequently Asked Questions
How secure is BugEmporium.com? |
BugEmporium.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers. Click Here for more details.
| What shipping method do you use? |
We use both CanPar ground (Canada) and UPS ground (USA) shipping. Rate vary depending on the weight of the total order. To see the shipping rate table, Click Here ***policies & shipping page.
| Do you offer Rush Deliveries? |
In most cases, our standard delivery time is 5-10 business days upon the order placement. If there is a need for a Rush Delivery, please Contact Us and we will do our best to accommodate your needs.
| How do I enter your contest? |
To enter our contest, you must go to the Contest Page and fill in your name and email address. If you are the winner, you will be notified by email.
| What payment methods do you accept? |
We accept Visa, Mastercard and Paypal through our secure merchant gateway.
| How do I care for my products once I have purchased? |
We suggest for to run a soft lint-free cloth over your acrylic products. You may use a cleaner - however, check with the manufacturer's instructions first and see that it can be used on acrylic without damaging the product. If is doubt - don't use a cleaning agent, as most often a simple lint-free cloth is sufficient for polishing your product.
| Do you have other products that can be seen on the website? |
Yes we do! We have a huge selection of changing products that are being added to our site all the time. Check our website often or ask to be put on our mailing list for upcoming additions and specials.
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